Privacy Policy

This Privacy Policy explains how the operator of isituprightnow, the controller of your personal data, collects and uses information when you use isituprightnow.

1. Data we collect

• Account data: email address, password hash, time zone, team membership and roles, two-factor settings.
• Monitoring data: the URLs, hosts and settings you configure, check results, response times and incidents.
• Alert contacts: email addresses, phone numbers, chat IDs and webhook URLs you add.
• Billing data: plan, invoices and payment status. Card details are handled by our payment provider and never stored by us.
• Technical data: IP address, browser and device information, sign-in sessions and security logs.
• Status page subscribers: email addresses of people who subscribe to your status pages.

2. Why we use it (legal bases)

• To provide the Service and send the alerts you configure (performance of a contract).
• To bill you and meet tax and accounting obligations (legal obligation).
• To keep the Service secure and prevent abuse (legitimate interests).
• To send product updates, only where you agreed (consent). You can unsubscribe at any time.

3. Processors and transfers

We use trusted providers for hosting, network delivery and bot protection (Cloudflare), payments (Stripe or Paddle), e-mail delivery and SMS / voice delivery. Where data is transferred outside the EEA we rely on appropriate safeguards such as the EU Standard Contractual Clauses.

4. Retention

Check results are kept for the history period of your plan. Account data is kept while your account is active and deleted within a reasonable period after closure, except invoices which we keep as required by law.

5. Cookies

We use strictly necessary cookies to keep you signed in, remember your language and protect forms. We do not use advertising cookies. Your cookie choices are managed with BerryCookie, which stores them in the BerryCookieConsent cookie; you can change or withdraw them at any time from “Cookie settings” at the bottom of every page. The full, up-to-date list of the cookies we use is in “Cookie settings”. Status pages may use Google Analytics only when their owner enables it.

6. Your rights

You can access, correct, export or delete your data, object to or restrict processing, and withdraw consent at any time by contacting us through the contact form (topic "Privacy"). You may also lodge a complaint with a data protection supervisory authority, in particular in the EU member state where you live or work.

7. Security

We encrypt data in transit, encrypt stored secrets, support two-factor authentication and restrict staff access.

8. Changes

We will notify you of material changes to this policy by email or in the dashboard.

9. Contact

Contact form