Terms of Service

These Terms of Service ("Terms") govern your use of the isituprightnow website, dashboard, mobile apps, status pages and API (together, the "Service"), provided by the operator of isituprightnow ("we", "us"). By creating an account or using the Service you agree to these Terms.

1. Accounts

• You must provide accurate information and keep your credentials secure. You are responsible for all activity in your account.
• You must be at least the age of majority in your jurisdiction, or use the Service on behalf of an organization that accepts these Terms.
• Account owners are responsible for the team members they invite and the roles they assign.

2. The Service

The Service checks the availability and performance of endpoints you configure and sends notifications through the channels you choose. Monitoring results depend on networks and third parties outside our control; we do not guarantee that every outage will be detected or that every notification will be delivered.

3. Acceptable use

You agree not to:

• monitor systems you do not own or are not authorized to monitor;
• use the Service to generate load against, attack, or probe third-party systems;
• send spam or unlawful content through notifications or status pages;
• attempt to circumvent plan limits, security controls or rate limits;
• resell the Service without our written permission.

4. Plans, payment and taxes

• Paid plans are billed in advance, monthly or yearly, through our payment provider, and renew automatically until canceled.
• Prices exclude taxes unless stated. You are responsible for applicable VAT or sales tax.
• SMS and voice credits are prepaid, non-transferable and consumed per message or call.
• We may change prices with reasonable advance notice by e-mail or in the dashboard; changes apply from your next billing period.
• Refunds are handled according to our Refund Policy.

5. Your content

You keep all rights to the data you submit (monitor configuration, status page content, comments). You grant us the limited rights needed to operate the Service. Public status pages are visible to anyone with the link unless you protect them with a password.

6. Availability and support

We aim for high availability but do not offer a service level agreement unless agreed in writing. Support is available through the contact form.

7. Suspension and termination

You may cancel at any time from the Billing page. We may suspend or terminate accounts that violate these Terms, that are unpaid, or that put the Service or others at risk. After termination we delete account data within a reasonable period, except where the law requires us to keep it.

8. Disclaimers and limitation of liability

The Service is provided "as is". To the maximum extent permitted by law, we are not liable for indirect or consequential damages, lost profits or lost data, and our total liability is limited to the amount you paid us in the 12 months before the claim.

9. Changes to these Terms

We may update these Terms. Material changes will be announced by email or in the dashboard before they take effect.

10. Governing law

These Terms are governed by the laws of the country where the operator of the Service is established, and its courts have jurisdiction, subject to mandatory consumer protection rules that give you the right to bring proceedings where you live.

11. Contact

Contact form